Ask Us a Question!

Can I cancel after the cool-off period?

Mojo does not have any lock-in contracts, so you can cancel whenever you want. However, if you cancel after the cooling-off period, your initial invoice payment is non-refundable.

Related Articles

Why do I have estimated reads?
August 3, 2018

If you do not have a smart meter installed, you will receive estimated bills until your Network provider manually reads…

What is a smart meter?
November 22, 2017

A smart meter is a digital meter located at your home that records the amount of electricity you use in…

Additional Retail Fees & Charges
November 23, 2017

For all additional retail fees and charges, such as account transaction fees, service order fees and metering fees, please see…

Still have questions? We have answers!

We’re not just another faceless power company; speak to our power people.

Ask a question

Our FAQs are here to help

Just Ask

Email us

Got an account specific query?

Email Us

Live chat

Monday to Friday, 9am to 5pm

Talk to Us Live

Get a fairer deal on your power

With Mojo Power you’ll always get our best deal from the get go, it’s that simple.
Switch Now Find Out More