For minor faults and outages in your area, you’ll need to contact your energy distributor. They are responsible for the supply of energy – that is, the poles and wires, gas pipes, and connections to your home – Mojo Power takes care of your account. There are different distributors in different areas.
If you do not remember who your distributor is, please refer to your bill and it is featured on the top right-hand column of your bill.
If you are classified as requiring electricity for life support purposes, please contact our Life Support customer service.
Life Support Contact Details
Customer Service line 02 8318 2112 or email firstname.lastname@example.org
New South Wales Emergency Contact Details
Ausgrid – All Emergencies 13 13 88
Essential Energy – All Emergencies 13 20 80
Endeavour Energy – All Emergencies 131 003
Queensland Emergency Contact Details
Loss of Supply 13 62 62
Emergencies 13 19 62