How do I move my Mojo account to my new home?
If you’re moving house, please do the following at least three business days before you move.
Firstly, get in touch with us so we can arrange a final read of your meter and disconnection for your current home. You can let us know the move out date of your current property via webchat or email on firstname.lastname@example.org.
Next Steps to add your new property to your existing account:
- Login to your MyMojo account via the website or https://portal.mojopower.com.au/auth/login
- Top right of webpage, please select Account Settings.
- On the next page, just scroll down and you will see a box that says SWITCH ANOTHER SERVICE ADDRESS TO MOJO and select this.
- Follow the prompts – enter the new address, select YES under MOVING HOME and enter the move-in date and just follow the simple prompts.
This way your new property will be added to your existing account.
If your move-in date changes, please let us know by emailing email@example.com.