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How long does it take to get a smart meter?

After signing up to Mojo and following the 10 day cooling-off period, we’ll aim to get your smart meter installed within 10 weeks of transfer completion. Until this time you’ll continue to be billed off your standard meter through both meter reads and estimates. Your rates will be the Single Minded tariff. As soon as your smart meter is installed you will revert to the smart meter tariffs.

Please note that once the meter is installed, it could take 2-3 weeks for data to be available in your MyMojo portal and mobile app. For a comprehensive timeline of the onboarding process please refer to Mojo Power Pre and Post Transfer charts.

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