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Moving house

Moving house can be an incredibly busy and stressful time. That’s why at Mojo we want to make things as simple as possible! Here is what you need to do to inform us of a change of address.

Log into your MyMojo account. You’ll be presented with your personal dashboard, where you can view your current spend and usage for the month so far.

Click Account Settings and the first page you’ll come to is the Account Details page. Here you’ll find your basic account details, such as your account number and how long you’ve been with us.

To inform us that you’re moving house, scroll down until you find Your Account Service Address and click the Moving Home link.

This will take you to an email form. Most fields will already be filled out for you – just let us know your new address and when you’ll be moving. We’ll take care of the rest.

Please note, that if you’re changing postal address, but not service address, refer to this article.

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