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What is a smart meter?

A smart meter is a digital meter located at your home that records the amount of electricity you use in a really smart way. Unlike a traditional electricity meter, a smart meter digitally reads and stores your energy usage over 30 minute intervals and remotely communicates this information back to us. We upgrade your meter to a new smart meter and share this data with you to provide real insights on your actual energy usage, rather than inaccurate estimates. With a smart meter, you can also view your real-time* usage, so you can work out how much individual appliances are costing you.

By giving you total visibility and control of your energy usage over a billing month, you can see what we see. So when your bill arrives you should already know how much it is.

*Where available.

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