skip to Main Content

What is the cooling off period?

The cooling-off period is a mandatory, energy industry regulation. It allows you to change your mind at any time in the 10 days after signing up. You can cancel through your MyMojo account or by emailing us at hello@mojopower.com.au.

If you decide to cancel during this time, we would very much appreciate the opportunity to understand your reasons for not proceeding. Your opinion matters to us and hearing your thoughts drives us to improve our business.

Still have questions? We have answers!

We’re not just another faceless power company; speak to our power people.

Ask a question

Our FAQs are here to help

Email us

Got an account specific query?

Live chat

Monday to Friday, 9am to 5pm

Get a fairer deal on your power

With Mojo Power you’ll always get our best deal from the get go, it’s that simple.