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Mojo Power Low Rates Always

Billing

Understanding Your Bill
Why do I have estimated reads?
How is my FiT calculated?
What is Mojo’s hardship program?
Do Mojo rates include GST?
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Mojo Power Energy Price Fact Sheets

Energy Price Fact Sheets

Basic Plan Information
Who is my distributor?
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Mojo Power Metering

Metering

Metering Installation Timeframes
Can I do a Self Read?
How should I read my meter?
Smart Meter Upgrade for Essential Energy Customers
What is an NMI number?
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Mojo Power Moving Home

Moving Home

Occupier/Tenants
How quickly can Mojo connect to my new home? (moving in less than 3 days)
Can I join Mojo if I am moving into a new home?
How do I move my Mojo account to my new home?
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Mojo Power Queries Complaints

Queries & Complaints

Mojo Power Family Protection Policy
Government Rebates and Concessions
Bushfire Grants and Financial Assistance
How do I cancel my contract?
How do I make a complaint?
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Mojo Power Rates Tariffs Prices

Rates & Tariffs

How do I switch tariffs?
What is a controlled load?
What is a time of use tariff?
What is a single rate tariff?
What rate structure am I on?
What’s the difference between our market and standing offer?
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Mojo Power Transfer Process

Transfer Process

What is the cooling off period?
Where is my verification email?
How long does it take for Mojo to connect my home?
I’ve signed up to Mojo, what happens next?
The website won’t let me signup
How do I sign up?
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Mojo Power Life Support Concessions

Life Support & Concessions

Financial Counselling Service
Life Support
QLD Concessions and Rebates
NSW Concessions and Rebates
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Mojo Power Promotions Competitions

MyMojo & Promotions

Terms and Conditions – Refer a Friend
How do I reset my MyMojo password?
Sanctuary Energy Migration
How to use Mojo’s mobile app
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