skip to Main Content

Why do I have estimated reads?

If you do not have a smart meter installed, you will receive estimated bills until your Network provider manually reads your meter.  That’s why we try really hard to get you a smart meter.   These meters not only ensure…

Read more

How is my FiT calculated?

Generating best value – 2 Stage Feed-in Tariff G'day Sunshine When you export generated solar energy back to Mojo we will pay you 22 cents per kWh (rate 1) in NSW and 18 cents in Energex up to a maximum…

Read more

What is Mojo’s hardship program?

What is hardship? You may be in hardship where you are unable to pay your bills but willing to do so.  This can happen under a variety of difficult circumstances such as loss of income, health issues, or other unexpected…

Read more

Do Mojo rates include GST?

Our energy price fact sheets show rates both including and excluding GST. Electricity rates are commonly shown including GST, so on our website any tables which compare our rates to other energy retailers are shown in this way.

Read more

How do I update my payment details?

Login to your MyMojo account using the login link in the top right of this page and navigate to Payment Details in the Account Settings section. You can enter the updated details here. For more detailed instructions, click here

Read more

How can I pay my bill?

Your bill will be direct debited (or credited) from your nominated bank account or credit card 3 business days after your electricity bill has been issued in most cases. Mojo accepts all major credit cards – Visa, Mastercard and American…

Read more